good point and i didn't think of the inadequate training issue. i was focused on the op saying that their plurk friends are "bad at their jobs" and wanted to point out that even if that were true, it still shouldn't be a factor in their worthiness as rp friends. i'm guessing that op has either never worked in the service industry, or they have and it comes so easily to them that they take it for granted and think even a grade schooler should be able to handle it.
ayrt